Improved quality and reduced cost of insurance company services by using in-house and independent providers resulting in Loss Control, Premium Audit and Claim savings in excess of $1M.

       Developed OCIP/CCIP service programs for 40 Major Construction Projects Nationwide. 

       Developed new workflow model for law firm with 125 employees and 500,000-files; improved efficiency, including the development of new supervisory personnel; reduced staff and accompanying salaries by 30%.

       Increased insurance company divisional revenue from $1M to $8M in a 4-year period.  Reduced staff by 12, increasing efficiency and combining repetitive functions saving $960K annually.

       Increased revenue from $200K to $15M in a 2-year period.  Contained expenses during growth, while expanding District office in Sacramento.

       Transferred 8 Western state Claim offices to sister company, aligning functions and reducing duplicative efforts.

       Combined 3 divisions of volunteers into single group; improved communication and efficiency of operations while reducing costs.